PRIVACY POLICY
1. Introduction
Welcome to Tecohighly (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software, web, and mobile app development services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, company name, and address.
Information you provide when contacting us or requesting a quote.
b. Payment Information
Billing details and transaction information.
Payments are securely processed through trusted third-party gateways (we do not store full card or bank details).
c. Technical Information
IP address, browser type, device details, and access logs to help us improve site performance and security.
3. Nature of Services
Tecohighly does not sell or ship any physical products.
All our deliverables (such as apps, websites, or software) are digital and shared electronically.
Once a digital project or milestone is delivered, it is considered successfully fulfilled.
4. How We Use Your Information
Your information is used for legitimate business purposes, including:
Communicating with you about services, quotes, or support.
Processing payments and invoices.
Developing and delivering your website, app, or project.
Sending important updates or changes regarding your project or our policies.
Improving our website, customer experience, and service quality.
5. Payment and Refund Policy
All projects require a 50% advance payment, which is non-refundable once the project has started.
The remaining payment is due upon completion and before project delivery or deployment.
Refunds are not applicable for change-of-mind cancellations after initiation.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
7. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share data only with:
Trusted third-party service providers (such as payment processors or hosting providers) who assist in delivering our services.
Legal authorities if required to comply with applicable laws or regulations.
8. Cookies and Tracking
Our website may use cookies or analytics tools to improve user experience. You can disable cookies through your browser settings, but some parts of the website may not function properly.
9. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw consent for data processing (subject to legal or contractual obligations).
Request a copy of your data stored with us.
To exercise these rights, contact us at tecohighly@gmail.com.
10. Retention of Data
We retain your personal information only as long as necessary for the purposes stated above or as required by law.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the revised effective date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Tecohighly
Email: tecohighly@gmail.com
Website: www.tecohighly.com
Location: Mandagadde Hosangadi
Kundapura – 576282